Rules of Play & Safety

With everyone’s safety in mind we kindly ask all our customers to adhere to the following the Rules of Play:

  • Parents / Guardians must supervise children using the playframe.
  • Staff are not provided to supervise children, only to monitor the equipment and provide any medical attention required if necessary.
  • Children who are unwell must NOT use the playframe.
  • Height and age restrictions are in force for the safety of all children and our managers will enforce them.
  • Children must remove shoes before using the playframe.
  • For hygiene and safety reasons, socks and all other clothing must be worn whilst using the playframe.
  • No food or drink is allowed to be taken onto the playframe.
  • Only plastic containers and bottles are allowed in the building.
  • Smoking and vaping is not allowed within the building.
  • Any loose items (including phones and money) must be left at your table, and not taken onto the playframe.
  • Personal items must be left with a parent / guardian. WE CANNOT ACCEPT ANY LIABILITY FOR THEFT.
  • Children who push, hit, or use inappropriate language will not be tolerated and will be asked to return to their table.
  • Any children aged 4 or above using the toddler area roughly will be asked to leave the zone.
  • We ask you to please use the changing facilities provided and not your table.
  • Please stay at the table we allocate you to. If you would like more room, chairs, or highchairs, please ask a member of staff and we will try our very best to accommodate this on the day.

Safety

Playmania is regularly maintained and inspected by reputable soft play providers and is inspected on a daily basis by our dedicated team. Your welfare and safety is our utmost priority. With safety in mind CCTV is installed on site.  If you have any concerns please speak to a member of staff.

Tables are set out in a way for fire evacuations, so please do not push them together as it may obstruct our escape routes. Please speak to a member of staff for more information regarding this.